Manager/Sr Manager – Medical Coding

About

Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, and other technology services. We also offer automated bot-driven medical billing services. Our healthcare offering includes a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.

Along with being SOC-certified and HIPPA-compliant, we have:

• Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
• Helped Fortune 500 companies build custom enterprise-level applications.
• Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
• Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
• Partnered with UiPath to provide RPA solutions.
• We are headquartered in Dallas with multiple global Centers of Excellence around the industry.

Focus: Healthcare, Logistics, Supply chain, Biotechnology, Hospitality, Manufacturing, and Airlines.
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Life at Calpion Inc.

Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.

Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
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Job Title: Sr.Manager / Manager Coding

Report To: Associate Director

Experience: 10 - 15 Years

Qualification: Any graduate

Location: Bangalore / Coimbatore

Shift Time: 10:00 AM - 07:00 PM - Day Shift

Mode: Work from office

Terms-Fulltime/Part time/Contractual: Full-time
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Job Summary

As coding manager, You will oversee medical coding operations in a healthcare facility, such as a hospital or medical clinic. In this position, you ensure that coding staff perform their duties accurately and handle records and data according to health privacy regulations.
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Key Responsibilities

• Execute day-to-day activities and planning of deliverables as per the availability of agents.
• Overseeing and driving all team members' activities towards every client account.
• To ensure the team meets the required SLAs, both in production and quality of work.
• Your proactive planning skills will be put to use as you identify issues and strategize on their resolution for clients and accounts.
• You will play a key role in handling client escalations, participating in client calls and status meetings as required, and ensuring proper feedback is communicated to the respective stakeholders.
• Initiate process improvement methods and best practices that will improve the performance of the team
• Process Management: Managing everyday operations of the team, inclusive of team attendance attrition, to minimize any negative impact on the process
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Mandatory Skills

• Make sure newly transitioned projects are coordinated with the client training provided to the team when required
• Preparing client/ internal reports and responsible for completing process-related deliverables as agreed with every client
• Team Management: Define and review KPIs with the team leads and create a growth path for the team members
• Identifying and implementing ways to build better team effectiveness by encouraging a healthy environment for the team
• Should have a clear understanding of capacity/ resource planning vs. forecasted workload with the clients and effective resource utilization
• Maintain compliance in the process with HIPAA and ISO standards and adhere to company policies
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Desired skills

Willing to extend working hours
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Talk about our culture and values

At Calpion, we're not just a company—we're a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

Agile: We thrive on change, adapting swiftly to new challenges.

Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.

Innovative: We push boundaries, constantly exploring new ideas and solutions.

Fun: Laughter and camaraderie make our workplace a joyous one.

Inclusive: Diversity is our strength, ensuring every voice is heard and valued.

Passionate: We approach every task with dedication and enthusiasm.

Join us at Calpion and be part of a culture that's not just about work—it's about innovation, growth, and making an impact.